Privacy policy

Last updated: Oktober 3, 2025

At Club 24, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (club24fashion.com) or make a purchase from us.

1. Information We Collect

We only collect the information necessary to process your order and improve your shopping experience. This includes:

  • Contact details – your name, email address, phone number, and shipping/billing address.
  • Order details – items purchased, payment confirmation, and delivery information.
  • Account details (if applicable) – username and password.
  • Customer service messages – any communication you send us.
  • Usage data – collected automatically through cookies and analytics tools (e.g. browser type, IP address, and device information).

2. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your order.
  • To manage returns, exchanges, or customer service requests.
  • To send order updates and relevant service messages.
  • To improve our website and shopping experience.
  • To prevent fraud or misuse of our services.
  • To send marketing emails (only if you’ve subscribed — you can unsubscribe anytime).

3. Cookies

We use cookies to improve your browsing experience and help our website function properly. Cookies allow us to remember your preferences, analyze traffic, and tailor your experience. You can manage or disable cookies in your browser settings, but please note that some parts of the website may not function properly without them.

Learn more about Shopify cookies here: Shopify Cookie Policy .

4. Sharing Your Information

We only share your personal information with trusted partners when necessary to complete your order or improve our services. This includes:

  • Shopify – our e-commerce platform.
  • Payment providers – to process your transactions securely.
  • Shipping partners – to deliver your order.
  • Marketing tools – to send newsletters or personalized offers (only with your consent).

We never sell your data or share it with third parties for any purpose unrelated to your order or shopping experience.

5. Data Security

We use secure systems to store and process your information. While no system is completely risk-free, we take all reasonable technical and organizational measures to keep your data safe. If you believe your data has been compromised, please contact us immediately.

6. Data Retention

We retain your data only for as long as necessary to fulfill your order, provide customer support, or meet legal requirements. Once this period ends, your personal data is deleted or anonymized.

7. Your Rights

Under the GDPR and similar laws, you have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Withdraw your consent for marketing communications.
  • Request a copy of your personal data in a portable format.

To exercise any of these rights, please contact us at info@club24fashion.com.

8. International Data Transfers

As our store is hosted on Shopify, your data may be transferred and processed outside your home country. Shopify uses secure data transfer mechanisms that comply with EU regulations (such as Standard Contractual Clauses).

9. Children’s Privacy

Our website and services are not directed at children under 16. We do not knowingly collect personal data from children. If you believe your child has provided us with personal data, please contact us to have it removed.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The latest version will always be available on this page, with the date updated above.

11. Contact Us

For questions about this Privacy Policy or how we handle your data, please contact us:

📧 info@club24fashion.com
Club 24 – Customer Service Team